Data deletion
Request account and athlete profile data deletion.
Parents and guardians can use this page to initiate deletion of AthleteOS account, portal, report, and athlete profile data associated with their email address.
How to request deletion
Send one deletion request.
Email AthleteOS support from the parent email connected to the account or report. Include the parent email, athlete name if known, and any report or order ID that helps us identify the correct records.
Start Deletion RequestAthleteOS may retain records required for legal, payment, security, tax, fraud-prevention, or fulfillment reasons.
What this can cover
- Parent contact details connected to AthleteOS requests.
- Athlete profile context submitted through AthleteOS forms.
- Submitted metrics, training notes, coach notes, and monthly check-ins.
- Portal/account records connected to the requesting parent email.
- Report/order records when deletion is legally, financially, and operationally permitted.
If you only want marketing emails to stop, use the unsubscribe link in the email you received or contact support. A marketing unsubscribe does not automatically delete report/order records.